Domestic (usa) shipping policy:
oak offers free shipping on all domestic/u.s orders by ups ground only on orders at or over $100. Items are usually shipped the next business day and have a transit time of approximately 2 days to new york and outlying cities and can be anywhere from 4-5 to the west coast. we do not process orders on the weekend, so orders placed on friday usually ship out on monday. please note that while UPS ground is fast and usually ships the next business day, the arrival time is not guaranteed. if you require a guaranteed arrival time, you may purchase upgraded shipping options at an additional charge.
please allow 1-2 extra days for processing during peak business periods such as sale and holiday. shipping times may vary due to availability of merchandise. orders are not delivered on the weekends or federal holidays.
oak holds the right to refuse shipping to any order.
International shipping policy:
Please note that this offer does not include international orders. currently oak ships internationally using UPS (united parcel service) with a $38 flat rate for worldwide expedited delivery. typical transit time is between 3-5 business days, but occasionally items can experience customs delays of several weeks. in transit your package is trackable via ups.com and we provide tracking information when your order is shipped.
please note that international orders are often subject to duties and taxes in addition to the price oak charges, and are billed by UPS and country's customs department upon arrival. as a helpful tip, we have found customers are less likely to be charged duties and taxes on multiple smaller orders as opposed to one large order, but it varies by country.